Updates
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Debate to debate, the winnowing number of #GOP figures is reminiscent of #AmericanIdol as it approaches the finale. #southcarolina
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The 2012 list is out! Lake Superior State University Banished Words List: http://t.co/CUOhMkbo… (RT @sbouchardhfn)
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5 of 5 stars to Atlas Shrugged by Ayn Rand http://t.co/eHSO780H
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RT @parnassusbooks1: Tomorrow night at 6:30 we're thrilled to be hosting live music by Heavy Mellow's Barry Sulkin and Paul Hadley Davis.
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Welcome, 2012!
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Charts about Graphs #1: "How Much I Had to Manipulate the Data to Make It Seem Like Things Were Going Up" http://t.co/zOQkHItA
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The Palins are political Kardashians; fame keeps them alive and gossip keeps them famous: http://t.co/J9uhCyWE (RT @jezebel)
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Totally misread a "Desert Storm Veteran" license plate as "Storm Trooper Veteran." Whoops.
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Looking for a professional, commercial blog platform. WordPress or Tumblr?
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Essayist & journalist Christopher Hitchens has died. What's your favorite Hitchens quote? http://t.co/Y6IxgpJl (RT @galleycat)
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Major twists in episode 10 of American Horror Story! 2 eps to go.... #ahsfx
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Paper is a mortgage on wealth that does not exist, backed by a gun aimed at those who are expected to produce it. #AtlasShrugged #amreading
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"It's almost never necessary to use a semicolon" and other assorted tips from @SethGodin: http://t.co/HIOPA8jf
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3 strikes for @Charter. Another cancellation DURING the appointment timeframe. Time to start shopping.
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Charleston, SC, home of America's hottest people: http://t.co/CfMsNcYm
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Nashville-based Turner Publishing will use Ingram Publisher Services for distribution as of January 1. (via Publisher's Lunch)
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The pros and cons of making a pros and cons list: http://t.co/oVkjrrjL (@TheOatmeal)
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From Elvish to Na'vi, what's the point of a fictional language? http://t.co/MB0ax80H #lookwhostolkein (RT @huffpostbooks)
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@charteredward If you follow me, I can DM you the details.
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Frustrated. @Charter cancelled last week's installation the morning of, then came back this morning with the same incorrect equipment.
Posts
Recent
“Paris is Burning,” Blood Lotus Journal, August 2010.
Novels and Novellas
The Shadows Whisper, PublishAmerica, 2006. ISBN: 1424133807.
Sixteen Minutes Part I, The Pacer, January 2007.
Sixteen Minutes Part II, The Pacer, January 2007.
Sixteen Minutes Part III, The Pacer, February 2007.
Sixteen Minutes Part IV, The Pacer, February 2007.
Sixteen Minutes Part V, The Pacer, February 2007.
Sixteen Minutes Part VI, The Pacer, February 2007.
Sixteen Minutes Part VII, The Pacer, March 2007.
Sixteen Minutes Part VIII, The Pacer, March 2007.
Sixteen Minutes Part IX, The Pacer, April 2007.
Sixteen Minutes Part X, The Pacer, March 2007.
Short Stories and Essays
“Ghost Town,” Long Story Short, June 2007.
“We Hold These Truths,” Long Story Short, June 2007.
“Starting Early,” The Stylus, Spring 2007.
Poetry
“The Complex,” Bat Creek Journal, August 2007.
“The Janitor,” BeanSwitch, Spring 2007.
“Parade,” BeanSwitch, Fall 2006.
“Nude Descending a Staircase,” BeanSwitch, Spring 2006.
“I’s of a Selfless Man,” BeanSwitch, Spring 2006.
“My Secret Place,” BeanSwitch, Fall 2005.
“Erosion,” BeanSwitch, Fall 2005.
“Euphoria,” BeanSwitch, Fall 2005.
“A Conversation with Samuel,” BeanSwitch, Fall 2005.
“Wake of a Dream,” Marr’s Field Journal, Fall 2004.
“Sunset,” Marr’s Field Journal, Fall 2003.
Writing Awards
“The Great Fitzgerald: Conflicting Identities in the Jazz Age.” First Place. UTM Interdisciplinary Student Writing Conference. Spring 2007.
“We Hold These Truths.” First Place. Margrethe Ahlschwede Personal Essay Award. Spring 2007.
“The Complex.” Honorable Mention. Bat Creek Poetry Contest. Spring 2007.
“Story Taker.” Gold Prize. Song-A Literature Foundation International Essay Contest. Fall 2006.
“Story Taker.” Honorable Mention. Alabama Writers Conclave National Essay Contest. Summer 2006.
“On Inspiration.” First Place. University of Tennessee at Martin English Department Writing Award for Personal Essay. Spring 2006.
Writing Back: A Poetry Collection. Honorable Mention. Robert G. Cowser Poetry Award. Spring 2006.
Audio
Profile
Summary
Career highlights:
• Created strategy for and am launching targeted revenue cycle Content Marketing and Social Media initiative for Dell Services: TheRevCyclist.com
• Launched and managed healthcare IT Web site with more than 30k visits and more than 17k downloads over 12-month period: HIPAASimplified.com
• Marketing and social media execution
• Proven revenue cycle proposal win record
• Project management experience
• Confidence with senior leadership
• Independent work ethic
• Analyze and reported on hospital A/R
For more information, feel free to contact me or visit www.stephenoutten.com.
Experience
- Jan 2011 - PresentSenior Solution Development Analyst, Revenue Cycle Solutions / Dell Services• Have created and am launching targeted Content Marketing and Social Media Marketing initiative for Dell Services Revenue Cycle Solutions: TheRevCyclist.com
• Write copy for email blasts and for direct mail campaigns and scripts for audio email campaigns
• Compile client-facing PowerPoint presentations and write sales proposals for high-pressure sales opportunities in a short turnaround time
• Write, edit, and proofread technical proposals (RFP, RFI, etc.)
• Rewrite proposal language for major solution templates to better reflect value propositions and current brand standards
• Analyze complex accounts receivable data provided by hospitals and create in-depth reports to compare the aging of their billed claims against industry standards - Nov 2009 - Dec 2010Senior Technical Writer, Regulatory Compliance Strategy / Emdeon• Managed the development, launch, and maintenance of customer-facing Web site (hipaasimplified.com) for $918M publicly traded, healthcare IT company (NYSE: EM)
• Managed the budget for HIPAA Simplified marketing initiatives
• Wrote Web copy, collateral copy, press releases, and technical documentation for download by target markets: providers, payers, pharmacies, and channel partners
• Coordinated conference attendance, served as subject matter expert at Emdeon’s booth, and managed internal communication (trainings, webinars, etc.)
• Managed Emdeon’s involvement in the NHIN Direct initiative and in the Project hData pilot
• Created graphics and PowerPoint presentations for executive management
• Served both as Chair of the Policies and Procedures Subcommittee and as Secretary of the enterprise-wide Standards Steering Committee - Aug 2007 - Nov 2009Marketing Proposal Writer / Emdeon Business Services• Wrote, edited, and reviewed technical proposals and other documentation
• Managed proposal submission process: deliverable schedule, technical content, and miscellaneous concerns
• Maintained a library of submitted proposals and frequently used content
• Ensured excellent internal communication related to all technical proposal activities
• Tracked win/loss ratio
• Identified proposal opportunities and contract durations for existing business
• Wrote content for Web site, marketing collateral, customer communications, etc. - Jan 2006 - May 2007Writing Tutor / Hortense Parrish Writing Center• Tutored domestic and international students in academic, technical, and creative writing
• Designed and published new Web site
• Created and edited advertising material
• Helped develop writing workshop material and wrote content for a comprehensive handbook
• Awarded Student Leadership Award for work performed - May 2004 - Aug 2004Intern / Air and Space Power Journal• Scanned out-dated editions into the computer
• Exported the file into Adobe Acrobat
• Edited to make sure digital text matched hard-copy text
• Tripled production output expected by management
• Awarded Notable Achievement Award for revolutionizing the Web optimization process - May 2003 - Aug 2003Intern / Air University Press• Scanned archived books into computer
• Exported the file into Adobe Acrobat for Web optimization
• Created inventory database of archived and current books
• Helped host a book signing with multiple AU Press authors - May 2002 - Aug 2002Intern / College of Aersopace Doctrine, Research, and Education• Provided technical support to ROTC personnel stationed internationally
• Helped perform IT rollout to replace old computers with new ones
• Worked extensively with computer networking and MS Windows
Education
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2005 - 2007University of Tennessee at MartinBachelor of Arts in English
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2003 - 2005University of AlabamaBachelor of Arts in English
